the river house self catering accommodation
Terms & Conditions

The guest/visitor hereby acknowledges and agrees that entering onto or use of the facilities at Holiday & Leisure Expo is subject to the following Terms and Conditions and that all guests/visitors will be bound by these Terms and Conditions.

Upon paying the booking security fee, the guest/visitor acknowledges his/her acceptance and understanding of these Terms & Conditions, which incorporates our General Indemnity and Disclaimers as well as House Rules, and further agrees to inform all persons in his/her party of the contents hereof. It is an express condition that all guests/visitors as well as all persons in his/her party and their children are bound by these Terms and Conditions.

  1. RIGHT OF ADMISSION IS RESERVED and Holiday & Leisure Expo its owners, employees, agents, contractors reserve the right to decline accommodation to, or cancel the balance of booked accommodation and to expel any guest/visitor for conduct which at our sole discretion, is inappropriate to the property, breach of House Rules or to the comfort of any other guest/visitor. No refund shall be payable under such circumstances. Kindly note that no more than 16 (sixteen) people are allowed on the premises at any one time.
  2. Holiday & Leisure Expo, at our discretion, reserves the right to cancel & refund accommodation fee’s, or move guests to similar alternative accommodation for reasons beyond our reasonable control that are not due to our negligence. In the unlikely event that Holiday & Leisure Expo, its owners, employees, agents, contractors are unable to honour a booking, a full refund of booking fee’s only, paid to Holiday & Leisure Expo will be made to the guest. Holiday & Leisure Expo its owners, employees, agents, and contractors shall not be liable for any further compensation or any other payment or loss whatsoever.
  3. Holiday & Leisure Expo its owners, employees, agents, contractors will not be held responsible or accept any liability, nor issue any refunds, for occurrences resulting in loss of occupancy, personal injury, loss or damage to property caused by circumstances outside our reasonable control, including but not limited to, faults in the sewage or plumbing installations, the breakdown of appliances, invasion of pests, wild animals, weather conditions, natural disasters, flooding or water supply disruption.
  4. Whilst representations, both verbal and visual are made in good faith, they are only intended to give general guidance as to the character of the accommodation, the premises and surrounding areas. It does not form part of any agreement with Holiday & Leisure Expo, its owners, employees, agents or contractors.
  5. A booking will only be confirmed once the full booking security amount has been received by Holiday & Leisure Expo.
  6. The balance of a booking fee is payable by direct deposit or electronic funds transfer (EFT) prior to arrival. No debit / credit card payments will be accepted. Any amount owing must be paid in full before arrival at The River House.
  7. Payment: direct deposits or electronic funds transfer must be deposited into the following bank account before the due date:
    Account Name: Holiday & Leisure Expo CC
    Bank Name: FNB
    Acc No: 62770324029
    Branch Code: 209809
    Type of account: Savings
    Kindly enter your surname on the proof of payment and e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.
  8. Failing to pay the booking security fee will result in the provisional booking being cancelled.
  9. Any damages or losses resulting from the conduct or omissions of the guests/visitor or their children will be invoiced to the guest/visitor.
  10. Cancellations made thirty (30) days or less prior to your arrival date will make you liable to loose 100% of your Booking Security Fee.
  11. No caravans are allowed on The River House site.
  12. Guests/visitors may not invite over night visitors to The River House.
  13. The River House is strictly non-smoking. Smoking only permitted outside the house.
  14. Our General Indemnity and Disclaimers are part of these Terms and Conditions.
  15. All guests/visitors agree to and consent to the jurisdiction of the Worcester Magistrates Court, Western Cape Province in the event of any litigation that may result from this agreement. Holiday & Leisure Expo’s legal costs will be charged at attorney & own client scale.
  16. These Terms and Conditions, which incorporates the General Indemnity & Disclaimers and House Rules, contain the full and only agreement between Holiday & Leisure Expo its owners, employees, agents, contractors and the guest/visitor unless expressly waived or altered in writing by a duly authorised representative of Holiday & Leisure Expo.